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Need help with the Skiwi app or have questions about our services? Whether you’re experiencing technical issues, want to suggest new features, or wish to discuss business opportunities, our team is ready to assist you.
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General Support
help@skiwi.co.ukBusiness Inquiries
business@skiwi.co.ukTechnical Issues
bugs@skiwi.co.ukTypical Response Times
Family Holiday FAQ
Which European resorts are best for families?
We focus on family-friendly resorts across the European Alps. Email us at holidays@skiwi.co.uk with your family's skiing levels and preferences for personalized recommendations.
Can I request a new European resort to be added?
Yes! We're expanding to 50+ European resorts. Send us an email at holidays@skiwi.co.uk with the resort name and why it's great for families.
Do you have features for mixed ability families?
Absolutely! Our family tracking and meeting point features are designed specifically for families with different skiing abilities. Contact support@skiwi.co.uk for more details.
How do I find events and activities at my resort?
Skiwi's event discovery feature shows live feeds of ski school sessions, family activities, and resort events happening on the mountain. Contact help@skiwi.co.uk if you need help finding specific activities.